Palazzo Vecchio TicketsTickets & Tours
Florence · Arrival planning

How to Get to Palazzo Vecchio

Palazzo Vecchio is at Piazza della Signoria 1, right in the middle of Florence’s car-free centre. Its tall tower is easy to spot, so the walk there is simple. This guide shows the easiest routes from the station, the Duomo, Santa Croce and the river, and explains which of the palace’s two doors to use.

AddressPiazza della Signoria 1, Florence
Main doorOn the square, beside the David copy
Step-free doorSide entrance on Via dei Gondi
From the stationAbout 15–20 minutes on foot
01 · Quick answer

Six simple ways to arrive

The palace sits in a pedestrian zone, so almost everyone finishes on foot. Pick the option below that matches where you are starting and how much you are carrying.

01Most popular

Walk from your hotel

If you are staying anywhere in the historic centre, you are probably within a 15-minute walk. Use the 95-metre tower as your landmark: you can see it from many streets and squares.

  • Free
  • No tickets needed
  • Flat streets
TipWear comfortable shoes; the stone paving is uneven.
02Scenic option

The shopping-street route from the station

Instead of the busy Duomo route, walk from Piazza Santa Maria Novella down Via de’ Tornabuoni, turn left on Via Porta Rossa, pass the Mercato Nuovo loggia and continue on Via Vacchereccia straight into the square.

  • ≈1.3 km
  • 18–20 minutes
  • Fewer crowds
Look out forThe bronze boar at Mercato Nuovo: rub its nose for luck.
03Closest stop

Electric minibus C1

The small C1 bus winds through the centre and stops at Galleria degli Uffizi, about two minutes from the palace door. It is useful if you are coming from the San Marco or San Lorenzo areas.

  • C1
  • Galleria degli Uffizi stop
  • Step-free bus
Before boardingHave a valid ticket or a contactless card ready.
04From the airport

Tram, then a short walk

The T2 tram links Florence Airport with the station area and Piazza San Marco. Get off at either and walk about 15 minutes south through the centre.

  • T2
  • Alamanni Stazione or San Marco
  • Then walk
With luggageDrop your bags at the hotel first; the cloakroom only takes day bags.
05Mobility needs

Taxi to Via dei Gondi

If walking is hard, a taxi can take you towards the Via dei Gondi side entrance, which is the step-free way in. Tell the driver the street name, not just “Palazzo Vecchio”.

  • Step-free door
  • Short final stretch
  • Book ahead
Accessible taxisBook a wheelchair-accessible vehicle in advance through the taxi companies.
06Plan ahead

Car, then walk

Cars without a permit cannot enter the centre. Park at a public car park on the edge, such as Sant’Ambrogio near the market of the same name, then walk about 12 minutes west to the square.

  • No parking at the palace
  • ZTL cameras
  • Walk in
Check firstConfirm the car park’s hours, prices and access route before you drive.
02 · Find the door

Two doors, one ticket office

The palace fills a whole block. Most visitors use the main door on the square; the step-free door is on Via dei Gondi, the side street. Both lead to the same ticket office inside.

Main entrance

Piazza della Signoria

The big wooden door in the middle of the façade, between the copy of Michelangelo’s David and Bandinelli’s Hercules. Walk through the first courtyard to reach the ticket area.

  • For most visitors and online ticket holders.
  • Have your barcode ready on your phone.
  • Queues form here in the late morning.
Step-free entrance

Via dei Gondi

The side street running from the square towards Piazza di San Firenze. This door is the entrance for visitors with reduced mobility.

  • Level access from the street.
  • Staff can direct you to the lifts.
  • Two free wheelchairs can be borrowed at the cloakroom.
Inside

The Cortile della Dogana

The old customs courtyard on the ground floor holds the ticket office, an info point, the free cloakroom, a café and the bookshop.

  • Buy tickets and Firenzecards here.
  • Multimedia guides are available in six languages.
  • Book guided activities at the info point.
Guided tours

Check your meeting point

Some tours meet at the main door, others somewhere nearby on the square. The voucher always tells you where.

  • Arrive at the meeting point 10–15 minutes early.
  • Look for the guide’s sign or flag.
  • Your guide handles the entry process.
!
Online ticket? Go straight in.

If you already have an online ticket, you don’t need to stop at the ticket office. Head to the entrance gate and show your barcode at your booked time.

Main entrance door of Palazzo Vecchio on Piazza della Signoria
The main door on Piazza della Signoria. Look for the blue-and-gold panel above the arched wooden door. This is the entrance most visitors use.
03 · From popular areas

Walking directions from the main sights

Florence’s centre is small. These are approximate walking times at a gentle pace, with the street names to follow.

FromFollowTimeArrive at
Uffizi GalleryWalk to the north end of the Uffizi courtyard≈2 minThe palace’s south-west corner
Ponte VecchioThe Uffizi riverside arcade, then through the courtyard≈5 minMain door
DuomoVia del Proconsolo, past the Bargello, to Piazza di San Firenze≈8 minVia dei Gondi (step-free door)
Santa CroceBorgo dei Greci to Piazza di San Firenze≈8–10 minVia dei Gondi or the square
Santa Maria Novella stationVia de’ Tornabuoni, Via Porta Rossa, Via Vacchereccia≈18–20 minMain door
Palazzo PittiVia de’ Guicciardini and over the Ponte Vecchio≈12 minMain door
Piazzale MichelangeloDownhill via the steps to San Niccolò, then across Ponte alle Grazie≈25–30 minVia dei Gondi or the square
View along Via Vacchereccia towards the tower of Palazzo Vecchio
Via Vacchereccia, the last street before the square. Coming from the station or the Ponte Vecchio, this short street frames the tower right in front of you.
04 · Train station

Santa Maria Novella to Palazzo Vecchio, the relaxed way

01 Cross Piazza Santa Maria Novella

Leave the station and walk past the marble façade of the church of Santa Maria Novella to the far side of its square.

02 Follow Via de’ Tornabuoni

Walk south along Florence’s smartest shopping street, then turn left on Via Porta Rossa near Piazza Santa Trinita.

03 Arrive through Via Vacchereccia

Pass the Mercato Nuovo loggia and continue straight. The street opens onto the square in front of the palace.

05 · Walking tips

Small things that make the walk easier

The distances are short, but the centre can be crowded and hot. These tips help you arrive relaxed and on time.

Beat the crowds

Avoid the busiest streets at midday

Via dei Calzaiuoli and the Ponte Vecchio are packed from late morning. Quieter parallel streets such as Via dei Cerchi or Via del Proconsolo are often faster.

  • Mornings before 10:00 are the calmest.
  • Side streets have more shade in summer.
  • Allow extra time on weekends.
Hot weather

Plan for summer heat

From June to August, the stone squares get very hot by early afternoon. Carry water and refill it at Florence’s public drinking fountains.

  • Book an early entry slot in summer.
  • Remember that you cannot drink inside the museum.
  • Heat alerts can also limit tower visits.
06 · Taxi, car & parking

Arriving by road

Piazza della Signoria is pedestrian-only and sits inside Florence’s limited traffic zone. Plan where you will stop before you set off.

Taxi

Find a rank or call

Taxis wait at ranks in the main squares and at the station. You can also call a radio taxi or use an app. Expect to walk the last part.

Nearest car park

Sant’Ambrogio

This underground car park on the eastern edge of the centre is about a 12-minute walk from the square via Borgo degli Albizi and Via del Proconsolo.

Day trippers

Park and ride

If you are driving in from the motorway, use a park-and-ride car park with tram connections and avoid city traffic completely.

Via dei Gondi running along the side of Palazzo Vecchio, seen from Piazza di San Firenze
Via dei Gondi, home of the step-free entrance. This side street runs along the palace from Piazza di San Firenze to Piazza della Signoria.
07 · Accessibility

Visiting with reduced mobility

Most of the museum can be visited without steps, but the oldest, highest parts of the building cannot.

Use the Via dei Gondi door

This side entrance is the official way in for visitors with reduced mobility.

Lifts to the main floors

A lift reserved for visitors with reduced mobility is in the Cortile della Dogana. The great hall can be reached by lift; its doors are 75 cm wide.

Borrow a wheelchair

Two wheelchairs are available free of charge. Ask at the cloakroom.

Areas you cannot reach

The mezzanine, the battlements walkway, the tower and some activity rooms are not accessible.

Visitors with disabilities enter free

Admission is free for visitors with disabilities and their companion. Bring proof of disability.

On the way there

Trams and the C1 minibus are low-floor. The route from Piazza di San Firenze to Via dei Gondi is short and level.

08 · Bags & rules

What to leave in the cloakroom

The cloakroom is free and next to the ticket office. Some items must be left there before you start the visit.

Must be left

Umbrellas and bags

Umbrellas, day packs and large bags must be checked in. Students must leave school backpacks too.

Not allowed

Suitcases

The cloakroom is not luggage storage. Leave suitcases at your hotel or at the station before you come.

Inside

No eating or drinking

Have your coffee or snack in the courtyard café before or after the visit.

The vaulted Cortile della Dogana inside Palazzo Vecchio, where the ticket office is located
The Cortile della Dogana. The former customs courtyard now holds the ticket office, info point, cloakroom, café and bookshop.
09 · Timing

When to arrive

The museum opens at 9:00 every day and closes at 19:00, except on Thursdays, when it closes at 14:00. The tower closes at 17:00.

With a timed ticket

Be at the door 15 minutes early

Entry depends on availability, and online tickets are for a set time slot. Arriving a little early gives you time for security and the cloakroom.

  • Tickets stop being sold one hour before closing.
  • Thursday afternoons are closed.
  • The tower closes in rain.
Without a ticket

Come early or late

The quietest times are just after 9:00 and in the late afternoon. Midday is when tour groups arrive from the Uffizi and the Duomo.

  • Buy online to skip the ticket desk.
  • Check for council events that close rooms.
  • Young children cannot go up the tower.
10 · Landmarks

Five signs that you have arrived

Use these landmarks to check you are at the right building and the right side of it.

01Best clue

The crenellated tower

The tall stone tower with battlements and a clock is visible across the centre. Walk towards it and you will reach the square.

Use itEspecially helpful when your phone’s map loses signal in narrow streets.
02Main door

The white David statue

The copy of Michelangelo’s David stands just to the left of the main door. Visitors often meet their guides here.

Use itStand next to David and the entrance is right beside you.
03On the square

The Fountain of Neptune

The large white marble fountain stands at the corner of the palace. It is a handy meeting point that is easier to describe than a door.

Use itThe main door is a few steps along the façade from the fountain.
04Side street

Piazza di San Firenze

This small square, with the large Baroque complex of San Firenze, lies at the far end of Via dei Gondi. If you are here, the step-free door is just along the street.

Use itTurn into Via dei Gondi with the palace on your left.
05From the river

The Uffizi courtyard

The long courtyard between the two wings of the Uffizi leads from the Arno straight to the palace. The tower appears at the end.

Use itA shady, direct route from the Ponte Vecchio area.
The tower of Palazzo Vecchio seen from the Uffizi courtyard
The tower from the Uffizi courtyard. Walking up from the river, the tower guides you straight to Piazza della Signoria.
11 · Before you leave

Quick arrival checklist

Run through this list before setting off from your hotel.

Check the day

On Thursday the museum and tower close at 14:00, so plan a morning visit.

Pick your door

The main door on the square, or Via dei Gondi if you need step-free access.

Pack light

A small day bag is fine but will go in the cloakroom. Leave suitcases behind.

Have your ticket ready

Keep the barcode on screen or printed to go straight to the entrance gate.

Check the weather

Rain closes the tower, so book it for a dry morning if you can.

Sort your bus or tram fare

Tickets are bought before travel, from machines, shops or the app; contactless cards work on many readers.

12 · Quick answers

Getting to Palazzo Vecchio: FAQs

Short answers to the questions visitors ask most often.

What is the address of Palazzo Vecchio?

Piazza della Signoria 1, 50122 Florence. The main door faces the square.

Which entrance is wheelchair accessible?

The side entrance on Via dei Gondi. Lifts inside reach the main museum floors.

How long is the walk from Santa Maria Novella station?

About 15–20 minutes. The quieter route follows Via de’ Tornabuoni, Via Porta Rossa and Via Vacchereccia.

Which bus stops closest?

The C1 electric minibus stops at Galleria degli Uffizi, about two minutes away.

Can I drive to Palazzo Vecchio?

No. Piazza della Signoria is car-free and lies within the camera-controlled ZTL. Leave the car at a car park such as Sant’Ambrogio and walk in.

Can I bring a backpack?

Yes, but day packs, large bags and umbrellas must be left in the free cloakroom inside.

Ready to go

Your Palazzo Vecchio arrival in three steps

01 Head for the tower

Walk from anywhere in the centre, or take the C1 to Galleria degli Uffizi or the T2 tram from the airport.

02 Choose your door

Main door on Piazza della Signoria, or the step-free door on Via dei Gondi.

03 Check in and explore

Leave bags in the free cloakroom, show your barcode and start the visit.

Images via Wikimedia Commons: view from Santa Maria Novella bell tower by Sailko (CC BY 3.0); main entrance by Andrzej Otrębski (CC BY-SA 4.0); Via Vacchereccia by Cezar Suceveanu (CC BY-SA 4.0); Via dei Gondi by Txllxt TxllxT (CC BY-SA 4.0); Cortile della Dogana by Sailko (CC BY-SA 3.0); Uffizi and tower by trukdotcom (CC BY-SA 3.0).